Policy
Return Policy
TapReview Pro cards are custom-made for your business, which affects what can be returned.
Custom products
Because each card is printed and programmed with your business details, custom orders are generally not returnable once production has started.
Damaged, defective or misprogrammed cards
If your cards arrive damaged, fail to work as described, or were programmed with a link different from the one you submitted, contact us with your order number and photos and we will replace them.
Incorrect information supplied at checkout
If the review link or business details you provided were incorrect, reach out — we will help you get replacement cards, though reprinting may be chargeable.
Order changes
Need to change or cancel an order? Contact us as soon as possible. We can usually accommodate changes before production begins.
Contact
For returns, replacements or order changes, email support@tapreviewpro.nyc or call +1 (347) 947-1317 with your order number.
Make sure this page matches the refund policy configured in your store.
