Question 1

What is TapReview Pro?

Accepted Answer

TapReview Pro is a professional NFC + QR card for local businesses. It gives your customers a simple, physical way to reach the review page you choose, so asking for feedback becomes a normal part of the customer experience.

Question 2

How does the NFC card work?

Accepted Answer

Each card contains a passive NFC chip programmed with the review URL you provide. When a customer holds their phone near the card, the phone reads the link and offers to open it. The card needs no battery and no maintenance.

Question 3

Do customers need an app?

Accepted Answer

No. NFC reading is built into modern iPhones and Android phones, and the QR code works with the standard camera app. Nothing needs to be installed.

Question 4

What if NFC doesn't work?

Accepted Answer

Some older phones do not support NFC reading, and some phones require the screen to be unlocked. That is exactly why every card also carries a printed QR code as a backup.

Question 5

Can customers scan the QR code?

Accepted Answer

Yes. The QR code points to the same destination as the NFC chip. Customers point their camera at it and tap the link that appears.

Question 6

Can I customize the card?

Accepted Answer

Yes. During checkout you provide your business name, your review URL, your logo, and any branding notes. We use that information to produce and program your cards.

Question 7

Can I use my own business branding?

Accepted Answer

Yes. Upload or link your logo and tell us your preferred colors and finish in the customization fields, and we will match them as closely as the card material allows.

Question 8

How do I provide my Google review link?

Accepted Answer

Open Google Search or Google Maps, find your business profile, choose 'Ask for reviews' (or the share option on your reviews section), and copy the short link Google gives you. Paste that link into the review URL field when you customize your order.

Question 9

Can I order multiple cards?

Accepted Answer

Yes. Packages range from a single card up to 25 cards, and you can order more than one package. For larger runs or multiple locations, request a custom quote.

Question 10

How long does shipping take?

Accepted Answer

Cards are custom-programmed before they ship, so production time is added to transit time. Exact production and delivery windows are shown on the shipping policy page and confirmed in your order email.

Question 11

Can I use the card at multiple locations?

Accepted Answer

A card points to one destination, so most multi-location businesses order a set per location with each location's own review URL. Tell us your locations in the customization notes or request a bulk quote.

Question 12

Does TapReview Pro guarantee reviews?

Accepted Answer

No. TapReview Pro makes it easier for customers to access your review page, but it does not guarantee reviews, ratings, or specific business results.

Frequently asked questions